Cookies Policy
Last updated: 17th August 2026
This Cookies Policy explains what Cookies are, how We use them on our Website, and how You can manage Your preferences.
This policy should be read alongside Our [Privacy Policy], which explains how We process Your Personal Data in accordance with UK Data Protection Laws (including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003).
We do not store sensitive personal information, such as postal addresses or account passwords, in the Cookies We use.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Cookies Policy:
Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Cookies Policy) refers to Help Hub, Milton Keynes, England.
Cookies means small text files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing activity on that website.
UK Data Protection Laws refers to the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR) as applicable in England, Wales, and Scotland.
Website refers to Help Hub, accessible from https://helphub.healthcare/.
You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
How We Use Cookies
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Under PECR, We are permitted to store strictly necessary cookies on Your device without consent. For all other types of Cookies, We require Your prior, explicit consent.
We use the following categories of Cookies:
- Strictly Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Legal Basis: Exemption under PECR (Strictly Necessary) / Legitimate Interests
Purpose: These Cookies are essential to provide You with services available through the Website (e.g., authenticating users, managing secure sessions, and maintaining server integrity). Without these Cookies, the services You have asked for cannot be provided. These do not require your prior consent.
- Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Legal Basis: Prior Consent (Opt-in)
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. They provide a more personalized experience so You do not have to re-enter preferences every time You visit. These are only placed if You accept them via Our cookie preference manager/banner.
Managing Your Cookie Consent & Choices
In compliance with UK law, You have full control over non-essential Cookies. You can grant, modify, or withdraw Your consent at any time.
- Our Cookie Preference Centre
When You first visit Our Website, You will be presented with a cookie consent banner that allows You to “Accept All”, “Reject All Non-Essential”, or customize Your settings. You can review or change Your preferences at any time by clicking the “Cookie Settings” link located in the footer of our Website.
- Browser Controls
You can also set or amend Your web browser controls to accept or refuse Cookies. If You choose to reject Strictly Necessary Cookies via Your browser settings, You may still use Our Website, though Your access to some functionality and areas may be restricted.
To manage or delete Cookies directly in Your web browser, visit Your browser’s help menu:
Regulatory Oversight
If You have concerns regarding our use of Cookies or data compliance, You have the right to contact the UK’s supervisory body:
Information Commissioner’s Office (ICO) * Website: https://ico.org.uk
Helpline: 0303 123 1113
(Scottish residents may also contact the ICO Scotland Office in Edinburgh).
Contact Us
If You have any questions about this Cookies Policy, You can contact us:
By email: admin@helphub.healthcare
By visiting this page on our website: https://helphub.healthcare/contact-us/